Are your products cruelty free?
Yes, none of our products are tested on animals! Makeup is for people and we test every single product on ourselves!
When will my order ship?
You will get a shipping confirmation 1 – 3 business days after you place your order. If you preorder an item, allow an extra 5 business for your order to ship.
How much is shipping?
Domestic shipping depends on the weight of your order. Domestic shipping costs averages around $3.50 but ultimately depends on the weight of your package. International shipping prices start at $11 USD but depend on the weight of your package.
I am a pro makeup artist, do you offer discounts?
At this time we do not.
I am a beauty blogger, and I want to review your products. How can I become an affiliate or a part of PR?
We do not offer an affiliate program at this time. We also do not have a PR list. Please refrain from emailing us just to ask for free products.
Where is my package shipping from?
Do you ship to my country?
We ship worldwide with some exceptions.
How do I track my order?
When you receive your shipping confirmation, please allow 24-48 hours for your tracking number to update. If you do not see a shipping confirmation, check your spam and make sure to add email@example.com to your contact list.
Are your lipsticks scented?
Yes! They vary in scent.
Are your lipsticks gluten free?
The product that I want is not in stock, when will you restock?
Follow us on Instagram @NineThreeBeauty for all new releases and restock updates.
Do you want to carry us in your store?
*We are not offering wholesale at this time*
Please email firstname.lastname@example.org with all wholesale inquires. Please keep in mind that our products are handcrafted. Our wholesale prices will NOT be similar to brands mass produced in factories or made in China. We DO NOT offer drop shipping or private labeling.
Will I have to pay custom fees?
You may or may not have to pay custom fees, taxes, duties. We are not responsible for these fees. You may deny the package and when it comes back to us we will issue a full refund if your package has not been opened. If you want it shipped back, custom fees may still apply. Buyer will be responsible for shipping charges.